Privacy Policy
Last updated: 2026-03-29
1. Information We Collect
We collect information you provide directly when creating an account, including your email address, name (optional), and payment information. We also automatically collect usage data such as IP addresses, browser type, pages visited, proxy usage statistics, and bandwidth consumption. Payment processing is handled by third-party providers (Stripe for cards, third-party processors for cryptocurrency) — we do not store full credit card numbers.
2. How We Use Your Information
We use collected information to: (a) provide, maintain, and improve our Services; (b) process transactions and send related information; (c) send technical notices, updates, and support messages; (d) monitor and analyze usage trends to improve user experience; (e) detect, investigate, and prevent fraudulent or unauthorized activities; (f) comply with legal obligations. We do not sell your personal information to third parties.
3. Cookies & Tracking
We use essential cookies to maintain your session and preferences. We may also use analytics cookies (such as Google Analytics) to understand how users interact with our website. You can control cookie preferences through your browser settings. Disabling essential cookies may affect your ability to use certain features of our Services.
4. Data Sharing
We may share your information with: (a) payment processors to complete transactions; (b) hosting and infrastructure providers who help us deliver our Services; (c) law enforcement or government agencies when required by law or to protect our rights; (d) professional advisors such as lawyers and accountants. All third-party service providers are contractually obligated to protect your data and use it only for the purposes we specify.
5. Data Security
We implement industry-standard security measures to protect your data, including encryption in transit (TLS/SSL), encrypted password storage (bcrypt), secure API key generation, and regular security audits. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.
6. Data Retention
We retain your account information for as long as your account is active or as needed to provide Services. Usage logs and proxy connection data are retained for up to 90 days for operational purposes and then automatically deleted. Payment records are retained as required by applicable tax and financial regulations.
7. Your Rights
Depending on your jurisdiction, you may have the right to: (a) access the personal data we hold about you; (b) request correction of inaccurate data; (c) request deletion of your data ("right to be forgotten"); (d) object to or restrict certain processing of your data; (e) data portability — receive your data in a structured, machine-readable format; (f) withdraw consent at any time where processing is based on consent. To exercise any of these rights, contact us at legal@1001proxy.com.
8. GDPR Compliance
For users in the European Economic Area (EEA), we process personal data based on the following legal bases: (a) performance of a contract (providing our Services); (b) legitimate interests (improving our Services, preventing fraud); (c) consent (marketing communications). You have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.
9. Children's Privacy
Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting a notice on our website or sending an email to your registered address. Your continued use of our Services after such notification constitutes acceptance of the updated policy.
11. Contact
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at legal@1001proxy.com.