Question 1

Do I need a subscription?

Accepted Answer

No. 1001Proxy uses a prepaid balance model — deposit a minimum of $5 and start proxying immediately. No recurring charges, no monthly minimum, no commitment.

Question 2

What is the uptime guarantee?

Accepted Answer

99.9% uptime SLA across all proxy types. Redundant infrastructure with automatic failover ensures your operations stay live around the clock with sub-0.5s median response time.

Question 3

What payment methods do you accept?

Accepted Answer

Cryptocurrency only via OxaPay. Supported currencies include BTC, ETH, USDT (TRC-20, ERC-20, BEP-20, SOL, TON), USDC, LTC, DOGE, XMR, XRP, and 15+ more. No credit card required.

Question 4

What protocols are supported?

Accepted Answer

HTTP(S) and SOCKS5 on all proxy types. Authenticate via username:password or IP whitelist (datacenter and ISP proxies). SOCKS5 is recommended for non-HTTP traffic and UDP-capable applications.

Question 5

How many locations do you cover?

Accepted Answer

150+ countries with city-level targeting on residential proxies. Datacenter IPv4 proxies are available in 5 locations: US, UK, Canada, France, and Netherlands.

Question 6

Do you offer an API?

Accepted Answer

Yes. Every account includes full REST API access. Create orders, retrieve proxy credentials, monitor balance, generate crypto deposit addresses, and download proxy lists programmatically. Base URL: https://api.1001proxy.io/api/v1.

Question 7

What kind of support do you offer?

Accepted Answer

Human support via Discord, email, and live chat — typical response time under 30 minutes. No ticket queues, no bots.

Question 8

How does pricing compare to Bright Data or Oxylabs?

Accepted Answer

Residential proxies at 1001Proxy start at $1.75/GB at the 100 GB tier — significantly below Bright Data ($5.04/GB) and Oxylabs ($4/GB) at comparable volumes. No monthly minimum spend is required on any plan.

Question 9

Can I use these proxies for sneaker bots, social media, or web scraping?

Accepted Answer

Yes. Residential and ISP proxies are tested against Nike SNKRS, Adidas, and Footsites for sneaker copping. Mobile and residential proxies support 500+ concurrent social media accounts with 24-hour sticky sessions. Web scraping achieves 95%+ success rates on Google and Amazon.

Question 10

Do you provide a free trial?

Accepted Answer

No free trial. The $5 minimum deposit grants immediate access to all proxy types on a pay-per-use basis — you only pay for bandwidth or IPs consumed, with no locked-in commitment.

Question 11

What is the average response time?

Accepted Answer

Under 0.5 seconds median for residential proxies. Datacenter proxy overhead is under 50ms — total latency depends primarily on target-side response time, not the proxy layer.

Question 12

Is IP whitelisting supported?

Accepted Answer

Yes. Datacenter IPv4 and ISP proxies support IP whitelist authentication alongside username:password. Whitelist up to 5 source IPs per proxy over HTTP(S) or SOCKS5.

Question 13

How are rotating sessions different from sticky sessions?

Accepted Answer

Rotating sessions assign a fresh residential exit node on every HTTP request from the 10M+ IP pool — optimal for large-scale scraping requiring maximum IP diversity and 429 bypass. Sticky sessions hold the same IP for a configurable duration up to 24 hours — required for account management, multi-step login flows, and platforms that flag rapid IP changes.

Question 14

Is there a refund policy?

Accepted Answer

Unused account balance can be requested for refund by contacting support. Proxies already provisioned and used are non-refundable. See the full refund terms at https://www.1001proxy.io/terms.

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